Subprocessor Data Processing
2023.7
CloseGPT uses a variety of third party service providers to assist with its Data Processing Activities. With these third parties we act as a Data Processor with the Service Provider and the Service Provider is a Subprocessor of CloseGPT. We only engage with Subprocessors that meet our high standards of data protection after conducting due diligence and is bound by an executed Data Processing Agreement with CloseGPT. Below is a complete list of Subprocessors.
Current Subprocessors of CloseGPT
| Subprocessor | Service Provided | Location |
|---|---|---|
| Amazon Web Services | Cloud Service Provider | United States |
| Digital Ocean | Cloud Service Provider | United States |
| Elasticsearch | Cloud Service Provider | United States |
| Email, File Storage, Ads, Analytics | United States | |
| Twilio | SMS Sending | United States |
| SendGrid | Email Sending | United States |
| Stripe | Payment Processor | United States |
| HelpCrunch | Support Chat | United States |
| Intercom | Support Chat | United States |
| Ads, Analytics, Messaging | United States | |
| Upstream Phone Providers* | Phone, SMS, MMS, 911, Caller ID* | United States |
| Campaign Registry, Inc | A2P SMS/MMS Registration | United States |
| Aegis Mobile, LLC** | Identity Verification, Channel Risk Management, Fraud Detection | United States |
| OpenAI*** | Artificial Intelligence and GPT models | United States |
* Upstream Phone Providers Include; DCA (Direct Connect Aggregators), CLEC (Competitive Local Exchange Carriers), ILEC (Incumbent Local Exchange Carriers), LEC (Local Exchange Carriers), IXC's (Interexchange Carriers), and MNO's (Mobile Network Operators), e-911 (Emergency Services), PSAP (Public Service Answering Points), and CNAM Services (Caller ID Name).
** Customer will have the option to opt-in before having any data processed by this Subprocessor. This Subprocessor has not executed a DPA with CloseGPT.
*** This Subprocessor has not executed a DPA with CloseGPT.
( We may update this list from time to time as we evolve and grow. Check back regularly for updates )
Subprocessors Outside Our Control
The CloseGPT Subscription Service allows our customers to connect and integrate with any third party service provider including any API. Our list of Subprocessors applies only to us as a Service Provider. If you have questions about the Data Processing Activities, including Subprocessors, of a CloseGPT Subscription Service customer please reach out to them directly